Q: I should be allowed to enter twice daily—once on MyHomeIdeas and once at MyRecipes. When I enter the sweepstakes, I am told that it is a duplicate entry. How can I fix this?
A: It is possible that you are clicking the submit button more than once. This doesn’t happen all the time, but if you click submit a few times, especially on a slower internet connection, you could see the duplicate page.
Also, you can only enter the sweepstakes ONE time per day on EACH site. Once you have submitted your second entry of the day, you may see a screen telling you to enter again on the other site, however since you have already submitted an entry on that other site, you cannot submit another.
Finally, a day is considered 12:01 ET to 11:59 ET, it is not a 24-hour period.
Q: How can I found out who won the last sweepstakes?
A: To see previous winners, click here or copy and paste this link into your browser http://www.myhomeideas.com/sweepstakes/room-makeover-winners-00415000069387/
Q: How can I subscribe to your daily and weekly newsletters?
A: You can subscribe to any of MyHomeIdeas’ newsletters or any of our partner sites newsletters by clicking here or copy and paste this link into your browser: http://www.myhomeideas.com/newsletter-index.html.
Q: I would like to unsubscribe from the newsletters.
A: At the bottom of every newsletter is a link to unsubscribe from the newsletters. You can also copy and paste this link into your browser. (Just be sure to include your e-mail address in the code where it reads email@example.com) http://ebm.cheetahmail.com/r/webunsub?t=BMkmFRBLXJ0VB8Uu5UAAAAAAuQfirstname.lastname@example.org&n=6. Once you unsubscribe, it takes 10 business days for the system to delete your information. We apologize for this inconvenience.
Subscriptions and Magazines
Q: I would like to subscribe to one of your magazines.
A: To subscribe to any of our magazines (which are Southern Living, Coastal Living, Sunset, Cooking Light, and Health) click here or paste the following link into your browser: http://www.myhomeideas.com/subscribe.
Q: I have not received a magazine I have subscribed to, or would like to cancel my order.
A: Unfortunately MyHomeIdeas cannot make any changes to your subscription information. For any and all issues with magazine subscriptions, please call 1-877-300-7509
Q: I bought a Sunset Design Guide book that came with a DVD. When I loaded the DVD there wasn't anything on it.
A: MyHomeIdeas and the editors at Sunset.com do not handle customer service for their books. Sunset Books and newsstand only issues are available through Sunset HQ. Please call any of these phone numbers for help with Sunset book related issues:
Within CA: 800.321.0372
Outside CA: 800.227.7346
Q: I would like to order a back issue of a magazine. Can I do this through MyHomeIdeas?
A: If back issues are available, you can order them by calling 1-877-300-7509.
Q: What happened to Cottage Living?
A: Unfortunately, Cottage Living magazine is no longer in publication. MyHomeIdeas.com did not replace Cottage Living but does carry some of the stories and content featured in the magazine found here. If back issues are available, you can order them by calling 1-877-300-7509.
Q: I would like to submit photos of my home to be featured on MyHomeIdeas.
A: If you think your house should be featured on MyHomeIdeas, or you have an interesting story idea, please send us an e-mail at email@example.com. Please be sure to include a photo or two!
Q: I'm having trouble seeing the virtual tours.
A: Our interactive virtual tours require the Quicktime plug-in for your browser. Download the latest free plugin at: http://www.apple.com/quicktime/download
Q: I'm having trouble seeing the interactive tools.
A: Please click here for Flash help or copy and paste the following link into your browser: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at this Time Inc. site. Click here or copy and paste this link into your browser: http://cgi.timeinc.net/cgi-bin/mail/dnp/privacy_centralized.cgi/myhomeideas?dnp_source=E
Any other questions? Please e-mail firstname.lastname@example.org any other inquiries. You can also reach us through this form http://www.myhomeideas.com/contact-us/
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